Overview of RPA

Robotic Process Automation (RPA) is an emerging process automation domain that focuses on automating mundane, clerical, and repetitive, structured and rule-based activities and processes. Be it an insurance provider, a bank, a healthcare organization or any other service provider, a number of back offices, Call Centre and BPO types of processes could be automated to maximize the workforce utilization, reduce cost and improve operational efficiency. RPA provides a set of tools, solutions and modelling capabilities to automate processes in terms of robotic or virtual workforce that is much more efficient, reliable and productive in carrying out the activities to enable an organization to become agile. There are a number of RPA tools in the market viz. UiPath, Blue Prism, Automation Anywhere, etc. that are the top end products that help organizations in the implementation of RPA solutions.

The course covers end-to-end aspects of planning, designing, architecting and developing of RPA solutions. The aim of the course is to equip participants with both conceptual and implementation skills to develop and deploy RPA solutions.

Duration

2 Days

Prerequisite for RPA

BPO/Call Centre/IT Support Managers, Technical and Solution Architects, Enterprise Architects, Senior Developers, Business Analysts and Project Managers.

Course Outline for RPA